Managing people, no matter what the setting, is truly an art form. It doesn’t matter if it is in the retail world or in a typical office setting, the challenges of getting and then keeping a team of employees to act in the best interests of the company are some of the most difficult challenges that any professional person can come up against. There are a number of things though that set successful managers apart from unsuccessful managers, and near the top of the list is their ability to lead by example. When a manager leads by example, their entire team knows that they are working towards the same goals that they have set for the company or department and that they don’t expect their employees to do anything that they themselves would not.
Some ways that successful managers lead by example:
Being inclusive.
A successful manager knows that each member of their team, regardless of how they are thought of overall, has strengths that can be leveraged and counted on to improve how a project turns out. When a manager interacts with each member of the team, they are showing the other employees that they too can count on everyone in the group. One of the best ways to improve a group’s output is not only for the manager to include everyone as much as possible, but to have the members of the group include their co-workers too.
Being trustworthy.
An employee needs to know that they can be one hundred percent honest with their manager. If an employee thinks for one minute that the facts or opinions they share with their manager in confidence will be repeated to their co-workers, it will not only cause that employee to choose to be dishonest or vague with their manager, but it will also promote an atmosphere of distrust. When managers make it clear that they can be trusted, they will be that much more in touch with what is going on in their business or department because their employees will feel confident that they can tell their manager almost anything.
Being positive.
One of the quickest ways to drag down the production of any team is for a manager to either give off a negative attitude, or encourage a negative attitude from the team that he manages. Tolerating a negative atmosphere is a sign that a manager doesn’t know what goes into building and maintaining a strong and successful team. When a manager regularly exhibits a positive attitude, it is contagious and the employees under that manager will exhibit a positive attitude as well. When a team works in a positive work environment they will be much more productive, focusing on the task at hand, instead of worrying about negative issues that have nothing to do with the work that needs to be done.
Being professional.
Many people in the modern workplace discount the importance of professionalism. Professionalism impacts many areas in the daily workplace, everything from interpersonal relationships to punctuality. A manager that conducts themselves in a highly professional manner will hopefully instill that same value in the people they are leading. This will go a long ways in making a team exhibit qualities like caring a great deal about the work they turn out, following through on commitments and deadlines, and being respectful to both clients and their fellow employees. When team members emulate this behavior, they are causing the work environment of the whole team to be not only more professional, but more productive.
A manager that leads by example will have a united team working underneath them that will go the extra mile, both for the manager and the company alike. A manager that exhibits the same qualities that they demand from their employees is going to get far better results from their team than a manager that, justifiably or not, seems to expect more from their team than they expect from themselves. Leading by example is one of the best ways for a manager to get the most out of their team, and a manager that gets the most out of their team is bound to be a successful manager.
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January 12th, 2009 at 3:35 am
You have really made a case for good management. It is so true that the bad stuff at the top trickles down to the troops. Great post.
January 21st, 2009 at 1:07 am
liked this line more than anything else”
manager that exhibits the same qualities that they demand from their employees is going to get far better results from their team than a manager that, justifiably or not, seems to expect more from their team than they expect from themselves. “
January 26th, 2009 at 7:59 am
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January 29th, 2009 at 7:43 am
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April 16th, 2009 at 7:49 am
[...] that has a negative attitude will at some point let it affect their job performance. A manager can motivate the employees beneath them very efficiently by simply instituting a positive attitude in the workplace and also [...]
December 3rd, 2010 at 3:21 am
About being positive:
I totally agree. Negative attitudes take the focus away from what is important and can virtually drain an oranisation for energy!